An unprecedented number of harassment claims continue to flood the EEOC. And, let's face it: It's hard to get a handle on what constitutes harassment — or how to stop it. And it's not just sexual harassment. Other types of harassment are growing, even though they are often overlooked.

To successfully limit your agency's liability, you must understand all aspects of harassment.

Through an examination of key case law surrounding all types of harassment, federal consultant and former AJ Sam Vitaro offers practical tools you can use in your agency to recognize, prevent and respond to harassment claims — helping you save your agency significant sums of money otherwise spent on damages and complaints processing.

In just 90 minutes, you learn:

• What harassment is and what makes it illegal
• Legal jargon including "the bar is high" and "not just in the eye of the beholder"
• How to determine the credibility of a claim
• Elements of sexual harassment
• What factors contribute to a hostile environment
• Three steps in the EEO process that are critical for harassment claims

What's more, Mr. Vitaro reviews how the Supreme Court has ruled on cases of harassment and present the EEOC's view on employer liability issues addressed by the Supreme Court.