Federal professionals face a tough challenge when investigating EEO claims, particularly those involving harassment. And often times, the investigation of harassment claims can lead to more claims of discrimination.

So how can you conduct a thorough investigation, and at the same time, remain unbiased?

Hal Stein, who has more than 35 years of federal HR and EEO experience, provides a close-up view of the federal EEO investigation process. In just 90 minutes, he explains the "formula" you need to know to ensure the process is done right — and that your investigative report and collected evidence meets EEOC standards.

Plus, you learn how to:

• Identify the different types of harassment
• Uncover the burden of proof applicable to claims — harassment and beyond
• Ensure each burden of proof is met and accomplished by the investigator
• Proceed with claims in the absence of direct evidence of discrimination
• Differentiate between voluntary and involuntary actions