This course is designed to introduce newcomers to the essential elements of the federal EEO process, and to refresh and update the skills of more experienced practitioners. This course explains how the process works, step-by-step, and describes the consequences of liability and noncompliance.
Course Components
Chapter 1: Addressing an EEO Complaint
Chapter 2: The Formal Complaint Process
Chapter 3: Alternative Dispute Resolution
Chapter 4: Liability and Noncompliance
Learning Outcomes
After completion of this course, you'll be able to:
- Follow the basic steps for handling an EEO complaint from its origins through its resolution.
- Avoid formal complaints when possible.
- Use the ADR process when appropriate.
- Describe the consequences of agency liability and noncompliance with the process.
- Advise management on the treatment of individual violators of EEO law.
- Complete chapter assessments with 100% mastery and the final assessment with 80% mastery.
How do cyberFEDS® eLearning courses work? Visit www.lrp.com/cfelearn for details.
You’ll never pay more than $124 per course and DEEP discounts are available for volume purchases of 30 or more courses! See for yourself how you and/or your staff can benefit from taking cyberFEDS® eLearning courses. Contact us in one of these three easy ways to get started:
- Complete and submit our online form
- Call toll-free 1-800-341-7874
- Email cfelearn@lrp.com with your name, title, organization and phone number
