It's disheartening when your agency successfully defends itself against an employee's discrimination claim, only to lose later because of actions that were seen as "retaliatory."

No Retaliation! Strategies for Avoiding Reprisal Complaints from Federal Employees, gives you the guidance you need to avoid retaliation complaints as well as strategies to respond if reprisal complaints are filed.

Managers no longer have to let fear of reprisal complaints stop them from acting like managers. This easy-to-read guide will help even the busiest supervisors, managers and HR practitioners understand how their actions can lead to reprisal claims, with:

• Insight into why various employees file complaints and how to distinguish between the "perpetually outraged," the "confused," and the "bona fide" complainant
• Frank, commonsense advice on managing an employee who's a reprisal complaint waiting to happen
• The processes and timeframes involved in the various complaint, grievance and appeal forums
• Tools supervisors need to defend themselves against complaints and to help justify their actions
• And much more!