Making the move to one-stop student services is daunting. How do you determine which model is best for your institution? How do you get others on campus to buy in? Where do you start when planning a one-stop center? With Student-Centered Operations: A Guide to Building, Implementing and Improving One-Stop Shops. This comprehensive resource details a variety of one-stop models - making it easy for you to determine which one is right for your institution. Plus, you get advice from colleagues who have launched successful one-stop centers - so you duplicate what worked for others and avoid the pitfalls that cost them time and money.